1.0 Introduction

Protecting your privacy is of utmost importance to us. Thus, we have created this Privacy Policy to explain how we collect, use, and disclose information when you use our website, rivo-ia.com, or any of the services provided through it. We refer to our website and services collectively as the “Services.” This Privacy Policy does not cover any third-party websites, services or applications, even if they are accessible through our Services.

2.0 Information We Collect

Our main objective in collecting information is to provide and enhance our Services, administer your use of the Services (including your Account, if you are an Account holder), and allow you to enjoy and navigate our Services with ease.

2.1 Account Information

To access and use our Services, you must create an account (“Account”) by providing personal identification information such as your name, email address, phone number, profile photo, credit card information, and other relevant details. These data are gathered and stored with our processing partner, HubSpot, in compliance with global laws, including GDPR. We may use this information to send you newsletters, marketing or promotional materials, and other communications, but you have the right to opt-out of receiving them.

2.2 Visitor Information

If you wish to join our waitlist for future features or receive updates from our Services, we will collect your name and email address. We may use this information to send you updates via email whenever we release a new feature. You have the right to opt-out of these updates.

2.3 Cookies

We use automated data collection tools, such as cookies and web beacons, to collect certain information for the purpose of our Services. ‘Cookies’ are small files that a web server places on your hard drive when you log in to our Services. We use session and persistent cookies to identify when you have logged in to the Services, track how, and when you interact with the site, monitor traffic on our Services, and customize and enhance our Services. Web beacons are used to track web traffic and monitor how many visitors view our Services.

2.4 Log Data

We automatically record certain information about how you use our Services such as your IP address, browser type, operating system, pages or features of our Services that you browse, the frequency with which you use our Services, search terms, and other statistics. We may use and analyze this information to improve and tailor our Services to your preferences and needs.

2.5 Information Sent by Your Mobile Device

When you access our Services using a mobile device, we collect some information that your device sends, such as device identifier and user settings.

2.6 Location Information

We may collect and store location information, such as geolocation, GPS, or sensor data when you use our Services. The information collected may be used to improve and personalize your experience with our Services. You may opt-out of location information gathering on your mobile device.

3.0 How We Share Information

We only share your personal identification information and other data collected with your prior written consent as explained below:

3.1 Information Shared with Other Account Holders

Account holders who communicate with one another through our messaging functionalities or forums will have access to basic information about one another, such as name and photo, as well as the content of their communications. If you are an Enterprise Use Account Holder with access to login to the Admin Panel, you will be able to view all communications within your organization and all Content shared or posted on the Services.

3.2 Information Shared with Our Service Providers

We may engage third-party service providers to work with us in providing and administering the Services. These third-party providers have access to personal identification information only for the purpose of providing services on our behalf.

3.3 Information Shared with Third Parties

We may share aggregated and non-identifying information with third parties for demographic profiling and industry research and analysis purposes.

3.4 Business Transactions

If we go out of business, enter bankruptcy, or are acquired in a merger or asset sale, we may disclose and transfer your personally identifiable information to the third-party acquirer, subject to applicable laws at all times.

3.5 Disclosures for Legal Reasons

We may disclose your personal information when we, in our sole discretion, believe it is necessary to: respond to legal process (including subpoenas); comply with law enforcement or government officials’ request; protect our property, rights and safety and the safety of a third party or the public in general; or stop any illegal or unethical activities.

3.6 Consent

We will share your personal identification information (PII) with third-party sites or platforms such as social media, if you have previously consented to it.

4.0 The Security of Your Information

We utilize reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, while we strive to protect your information, we cannot guarantee the absolute security of all information transmitted over the internet.

5.0 Links to Other Sites

Our Services may contain links to third-party websites and services. These third-party services are subject to their own privacy policies, and we are not responsible for their contents or the way they collect and use your information. We encourage you to carefully review their privacy policies.

6.0 Modifying Your Information

You can access and modify the personal identification information associated with your Account through the settings feature on your Account profile. If you want us to delete your PII and Account details, please reach out to us at privacy@rivo-ia.com, and we’ll take measures to delete your information as quickly as possible.

7.0 International Transfer

If you choose to provide your personal identification information to us, we may transfer and store it on computers outside your state, province, country, or other jurisdiction with different data privacy laws.

8.0 Children’s Privacy

We do not knowingly collect personal identification data of children under 13 years old. If we become aware that we have obtained personal identification data from children under 13 years old, we will take prompt steps to delete them.

9.0 Changes to Our Privacy Policy

We may update and modify this Privacy Policy from time to time without prior notice. We encourage you to review this Privacy Policy periodically for any updates. If we make material changes to this Privacy Policy, we’ll notify you of those changes by posting them at our website or through email notification.